The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • The Restocking Fee for Saddles is as follows: All Cordura Saddles - 15% restocking fee. Plus you are responsible for all shipping fees. All Leather Saddles - 20% Restocking fee. Plus you are responsible for all shipping fees. You must call us for authorization to return the saddle. Returned saddles must be unused, showing no signs of use or wear, and be in the original, undamaged packaging. If an item is returned that is not resalable as new, or past the 30 day limit, it will be returned to you at your expense. Saddles returned with horse hair or minor dirt will be cleaned and you will be charged a $60 cleaning fee. We do not accept returns for custom saddles under any circumstances. Re-pack the saddle in its original packaging. Make sure to include all pieces of the product including instruction manuals and warranty information. If you still have the original shipping box your order came in, please ship the product in that box. Include a copy of your sales receipt, the reason for the return, and indicate whether you want an exchange, or refund. For your protection, we recommend that you ship your return back to us via UPS or US Postal Service with insured service. This protects you in case the shipment is damaged or lost in transit. This will also allow you to track your return shipment easily through that carrier. We cannot assume responsibility for misdirected, damaged, or lost shipments. If your return is lost in shipping or has shipping damage when we receive it, we will assist you in filing a damage claim with the carrier. Address your return to: Amber Glen Feed Depot 8801 66 st Pinellas Park Fl 33781 Amber Glen Feed Depot is a retail company, and as such makes no warranty and accepts no responsibility for the performance of any merchandise sold other than warranted by the manufacturer. Purchaser is entirely responsible for his/her safety while using merchandise purchased from Amber Glen Feed Depot.